Calendar of Events

Combining Voice of the Customer and Projects when the solution is not known or Lean Six Sigma Projects into one is the most powerful accelerator for moving your organization forward, clearly defining and integrating VOC, Lean, Agile, DMAIC and Design for Six Sigma, and achieving a high-performance culture.

Most executives and change leaders emphasize that customer experience and excellent service are top priorities and keys to success. We will share how to achieve those goals with speed and simplicity. The answers combine unconventional thinking with various types of projects to achieve outstanding results well beyond the norm. If you are impatient for transformative results and are an executive, change agent, product development manager, project manager, innovation leader, process improvement leader, or aspiring PMI or Lean Six Sigma practitioner, this jargon-free session is for you.