As project managers, we manage work that delivers outcomes and capabilities to the organization that were not previously available. The project manager is expected to be able to identify all components of the organization’s value stream and make sure that the project has work streams that address those needs. And whether the methodology that is used is DevOps, Predictive, Agile, or Hybrid – there still is the need for the organization to adopt these outcomes and capabilities to realize the promised benefits of the initiative. This requires managing an Organizational Change Workstream to prepare the organization for the change and to transfer responsibility to operations.
The Association of Change Management Professionals (ACMP) defines change management to be the application of knowledge, skills, abilities, methodologies, processes, tools, and techniques to transition an individual or group from a current state to a desired future state, such that the desired outcomes and/or business objectives are achieved .This presentation will focus on the Organizational Change Management Workstream and how you should embrace it in a project and use it to deliver expected benefits and value. The presentation will focus on:
  1. Definition of the OCM Workstream in a Project / Program
  2. Using a Change Management approach to evaluate the current state, the Change Impact, and the Organizational Readiness
  3. Develop a strategy for implementing a change management workstream into the project.
  4. Communication the Change Management Workstream to all project stakeholders
Every project has multiple work streams that project managers must ensure are ready to help deliver the promised benefits of the initiative. A managed OCM workstream is the most effective means of ensuring successful adoption of the work. However, there are OCM specific tools and techniques the project manager can use to effectively deliver this workstream. This presentation will explore those technical details and also discuss a communication strategy, so all stakeholders are aware of the workstream and the value it adds to the project.

Learning Objectives:
  • The participant will be able to articulate the Change Management Workstream component of a project and the special considerations contained within
  • The participant will be able to identify the main components of customer adoption of a product/project deliverable including: A Change Assessment, A training Plan, and an Adoption Plan.
  • The participant will be able to explain to critical stakeholders the measurements of adoption success and how understanding these criteria can drive the appropriate behavior for successful outcome adoption.

Thought Leader in Project Management and PMO Coaching

Dave Davis, PMP

Dave Davis, PMP, PgMP, PMI-PBA, PMI-ACP, DASSM, CSM, AHPP, ATP is a practitioner of and a recognized professional in project and program management, leadership, change management, and business acumen. Dave has done many things in many areas and that information can be found in his bio at As a “Trail Blazer” and “Thought Leader” at PMI, Dave was the co-chair of developing the PMI Business Analyst Practice Guide, an advisor to the creation of PMI Communities of Practice, and a value coach for promoting Skills and Competencies for the modern project professional.

As a practitioner, Dave has been a PMO Director, a Business Analyst, a Project Manager, a Functional Manager, a Process owner, a Change Manager, a SCRUM Master, and a Product owner on several initiatives. He orchestrated several Agile teams while implementing Brilliant Factory at General Electric. In a major hospital organization, Dave was a Change Manager for implementing WorkDay and an entire HR process transformation. He has used Discipline Agile principles to enhance the EPMO capability in a major healthcare organization. Dave recently mentored a University of Dayton IT Capstone Project on creating a PM Agile Toolkit for small Non-IT Projects. He currently is a Senior Program Manager at Cincinnati Children’s Health creating Change Management Processes for the organization to help aid project adoption while implementing the Workday Human Capital Management component of the application.