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Emotional intelligence is often cited as a fundamental differentiator. Effective leaders, communicators and change agents are emotionally intelligent. Possessing and exercising effective emotional intelligence skills is an essential means of leading and influencing, especially in situations where we do not have formal authority.

While emotional intelligence is commonly talked about, it is not necessarily commonly understood.

Being able to engage with emotional intelligence first requires knowing what it is. More importantly, it requires knowing how to develop and build emotional intelligence, and how to exercise it when it matters the most.

This webinar take a deep dive into emotional intelligence. We explore where the concept came from, and why it is important. We evaluate what emotional intelligence is, and the dimensions of value that it offers. Most importantly, we provide guidance and strategies to develop, to enhance and to employ emotional intelligence where it matters the most.

If you are challenged with what it takes to lead, to communicate and to navigate complex political situations—and you are looking for skills and strategies to be more effective—this is a webinar that you won’t want to miss.

Presenters Mark Mullaly
PDUs: 1 Power Skills