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In the world of Projects, Programs, and Portfolios, it’s easy to get caught firefighting the same problems over and over—scope creep, team friction, delivery delays—despite adopting Agile methods or hybrid delivery frameworks. What if the issue isn’t your process, but how you’re seeing the organization as a system?

In this engaging session, we’ll explore how applying a Systems Thinking approach to hybrid Agile transformations can uncover the hidden structures driving these recurring challenges. Using tools like Causal Loop Diagrams and System Modelling, you’ll learn how to visualize organizational dynamics, identify points for change, and break through complexity with clarity. If you’re ready to think beyond surface-level fixes and become the leader who sees the whole picture, this session is for you.

Presenter: Natalia Carusi

PDUs - 1 - Ways of Working